FAQs about our website management
Q: What’s included in your website management packages?
A: Our packages cover everything you need to keep your website running smoothly — from regular content updates and plugin maintenance to performance optimisation, backups, and security monitoring. We also include SEO maintenance, monthly reports, and priority support.
Q: Do you only manage websites you’ve built?
A: Not at all. While many of our clients start with a new site build, we also take over existing websites — even if they were built elsewhere. We’ll begin with a quick audit to understand how things are set up, then tailor a management plan that fits your goals and budget.
Q: How often will you update my website?
A: As often as you need. Every plan includes a set number of support hours per month, which you can use for updates, new pages, or improvements. We’ll also keep an eye out for things that need attention — like out-of-date plugins, slow pages, or SEO opportunities — and take care of them proactively.
Q: Can I request changes or new pages whenever I like?
A: Yes, absolutely. Just email or message us and we’ll schedule the updates for you, usually within 48 hours. For larger requests (like new sections or major design changes), we’ll give you a quick estimate before starting.
Q: Do you work with WordPress websites only?
A: Most of our clients use WordPress, but we also manage sites built on Shopify, Squarespace, and bespoke platforms. If you’re unsure, send us your website link and we’ll confirm what’s possible.
Q: What happens if something goes wrong with my site?
A: Our monitoring and backups mean we can usually fix issues before they become problems. If your site ever goes down or a plugin update causes a conflict, we’ll step in straight away to restore stability and get you back online.
Q: Will you help improve my website’s SEO?
A: Yes — SEO is built into our management service. We’ll check for broken links, update meta data, track keyword performance, and make small technical improvements that add up to better visibility over time. If you want more in-depth SEO strategy, we also offer dedicated SEO packages.
Q: How much does website management cost?
A: Our plans start from as little as £50 per month for basic maintenance and updates, scaling up depending on how hands-on you want us to be. Each package includes hosting, support time, and proactive management — with no long-term contracts or hidden fees.
Q: Do I have to sign a long-term contract?
A: No. All our website management plans are flexible and can be paused or adjusted as your needs change. We aim to build long-term relationships through trust and great service, not tied-in contracts.
Q: Can you help with design improvements and new features?
A: Definitely. Because we handle both design and development in-house, we can help you evolve your website over time — whether that’s adding new functionality, improving layouts, or refreshing visuals to match your growing brand.
Q: Will I still own my website and content?
A: Yes, 100%. Your website, hosting, and all content belong to you. Our role is simply to maintain and improve it — you’re always in full control.
Q: What’s the best way to get started?
A: Simply get in touch for a quick chat. We’ll review your site, suggest the right management plan, and start with a few easy wins to make an immediate impact.
